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Just spoke with Genesys about this. The reason they have discontinued the 30/40/50 systems is simply that they can't get parts orders filled. As reported, they still have orders from early '22 that are unfulfilled, with no known ETA.
This also meant, as the rep confirmed, that if your current 30/40/50 has an issue, and it requires a component for which they no longer have stock, you may be looking at an AP replacement.
I intend to call about getting an STC for the 3100s to put in my part for encouragement on that front.
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01-11-23, 11:58 AM
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