JRC JHP-520 Handheld Nav/Com Transceiver

I've had one of these hand held nav/coms for over a couple of years and have been happy with it. A few months ago, I dropped it and cracked the display. Since the plane was in annual a few weeks ago, I sent this unit back to the factory with a letter asking them to fix it and explaining that it was out of warranty (one year warranty). Also explaining that the Nicd battery was not holding a charge very long.

I followed up with a phone call, and they said it wouldn't be any more than $50, plus whatever I paid for shipping. They'd ship it back at their expense.

Yesterday, I received a package back from them with a letter explaining that it was easier for them to replace it rather than fix it. A brand new unit, battery, antenna and warranty.

The price? $0. No charge. Nada. Zip. Zilch.

Kudos to these folks!

Cheers,

Keven
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ShaggMyPussy