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YankeeClipper - Point well taken and there is no definitive answer.
I'm an A&P/IA and I enjoy helping other pilots/owners/buyers & sellers to complete transaction with a minimum of risk & surprises.
The experience and knowledge level of BOTH professionals AND the clients is so vast that it is impossible to answer your question.
I really enjoy working with owners & buyers that are very engaged and make the effort to learn as much as possible about such & such a make or model. And yes, I often learn new things from clients, - n'uthn wrong with that !
But the subject is so vast and the stakes high enough that missing one seemingly small detail can make the transaction a true nightmare.
So there is no "one size fits all" answer to your question, but I would say that if you feel the agent is not bringing anything to the table well, simply fire him !
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